Crisis Line Volunteering: Experience the Rewards



Please note training and volunteering takes place in Vernon.


Thank you for expressing an interest in volunteering for the People In Need Crisis Line. This involvement can be a challenging and rewarding activity through which you can realize personal growth by helping others.

All potential volunteers are required to undergo a criminal record check prior to being accepted. Full details of the procedure will be discussed, should you be called in for an interview. Our minimum age requirement is 19. If a recent event such as a death, divorce, or serious illness has affected your life in a significant way, we require potential volunteers to demonstrate what healing steps they have taken to ensure they are now in a healthy emotional place.

Volunteering on the Crisis Line

Volunteering on the crisis line is a rewarding experience. We offer an opportunity to learn new and useful skills as well as an opportunity to be involved in a “front line” helping environment. Many people find our program very useful for developing marketable skills and for exploring education options. The demand on our service is growing substantially and working on our crisis lines is a way to making a real difference in the community.


Every individual is required to undergo a screening process prior to formal acceptance into the volunteer training program. This process includes:

  • Completing a volunteer application form
  • Passing a Criminal Record Check
  • Being interviewed by PIN Crisis Line trainer(s)
  • Providing references for verification

Volunteer Crisis Line workers are trained to provide non-judgemental listening, support and intervention over the telephone. Some of the benefits of volunteering include:

  • Basic and advanced training in crisis intervention and suicide prevention
  • In-service workshops from various community agencies
  • Eligibility for reference letters (after completion of 200 hours)
  • Connection to community
  • invaluable experience

 Check out our training calander for September 2017-2018